Wednesday, January 11, 2012

On Netflix

I used to sing the praises of Netflix.  We started getting DVDs about 5 years ago, and it was great to have them arrive in the mail.  Then it was occasionally frustrating when something I wanted to watch was continually listed as "Very Long Wait,"  or when a disk arrived unplayable and we had to wait a few more days for a replacement.  BUT THEN, they added this really cool feature called Instant Streaming.  And we rejoiced.  We could hook up our laptop to the TV with a bunch of spaghetti, and away we went.

Then the mucky mucks at Netflix thought it would be cool to up the price by 60% in one fell swoop, and, well, you know about all the trouble the company was in after that fiasco, what with their trying to split it into two companies, etc.

We took a three-month hiatus from Netflix and kept ourselves entertained with hulu and MLB and the new season of Modern Family and some lame show called Terra Nova, and then college football and some NFL.

Around the holidays, we decided that most of the movies in our DVD queue weren't all that enticing to us any more.  I wondered, sometimes, why I put them there.  It was clear that we ought to just go with the streaming option since that queue was sizable.  There seem to be plenty of tv shows (which last way longer than movies).

Turns out they need THREE DAYS to change your account over from one service to another.  THEN, if you only get DVDs, you can't see what streams.  If you only stream, your DVD queue vanishes in cyberspace.  Well, I've heard that it is still there, but I can't see it.

Also, there is no SAVE feature with a streaming service.  I have to keep checking every week or day or fortnight to see if something that I want to see is now streaming. In addition, I cannot rate movies unless they are available for streaming.  Blah.

Seems to me that if Netflix wanted to drag me back into DVDs AND streaming, they would make it easier for me.  Do they really want me to feel irritated when I see their logo on my computer?

1 comment:

Paul Wiebe said...

Netflix is still a bargain. Sixty percent rate raise? Netflix is still a bargain, whichever package you choose.